Understanding Common Jewellery Repairs: What Each Service Means

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Jewellery holds deep sentimental and monetary value for many, and over time, even the most durable pieces can require repairs or maintenance.
Whether it’s resizing a ring, replacing a stone, or simply cleaning and polishing, understanding what each service entails can help you make informed decisions about your jewellery's care.
In this guide, we break down the most common jewellery repairs, explain the process, and provide an overview of the pricing you can expect at Diamovida in Calgary.

Common Jewellery Repair Services You May Need

As jewellery is worn daily, it’s not uncommon for pieces to need maintenance or repair.
Below, we explore the most frequent repairs that our customers require, along with estimated costs for each service.

1. Ring Resizing

Ring resizing is the process of adjusting a ring’s circumference to ensure a comfortable fit. Whether it's too tight or too loose, resizing is a common service offered by jewellers.

Ring Stretcher
  • When to Use

    If your ring no longer fits comfortably due to weight fluctuations, temperature changes, or changes in finger size over time, it’s time to consider resizing.

  • The Process

    • Increasing Size: The jeweller cuts the band, adds additional metal, and solders it back together. This process is done carefully to match the existing band seamlessly.
    • Decreasing Size: For a ring that is too loose, a small section of the band is removed, and the remaining ends are fused together and polished.
  • Considerations

    Some rings with intricate designs, gemstones set all around, or made from certain materials like titanium, cannot be resized easily. Frequent resizing may weaken the band, so regular check-ups can prevent damage.

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2.Stone Setting and Stone Replacement

Stone setting involves securing gemstones, such as diamonds or sapphires, into a piece of jewellery. If a stone has fallen out or is loose, it can be reset or replaced.

Stone setting
  • When to Use

    If you notice a stone is loose, missing, or damaged, this service ensures the security and beauty of the piece is restored.

  • The Process

    • For stone resetting, the jeweller checks the prongs or setting, tightens them, and repositions the stone.
    • For replacement, a new stone is sourced, often matched in size, shape, and colour to the original, and then set securely.
  • Considerations

    Larger or rare gemstones require extra care during the setting process. Ensure to regularly inspect your jewellery to prevent stones from loosening over time.

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3. Soldering

Soldering is the process of fusing metal parts together, typically used to repair broken chains, bracelets, or rings.

Soldering process
  • When to Use

    If your chain or bracelet has snapped or if two rings need to be joined together (as in the case of bridal sets), soldering is an effective solution.

  • The Process

    • The jeweller applies heat and solders the metal parts together, then polishes the piece for a seamless finish.
    • For rings, soldering can also combine multiple bands into one unified piece.
  • Considerations

    Soldering can alter the flexibility or appearance of jewellery, so it’s important to work with a professional who can maintain the design integrity.

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5. Prong Re-Tipping

Prong re-tipping is the process of rebuilding the small metal arms (prongs) that hold gemstones securely in place.

Prong re-tipping
  • When to Use

    Over time, prongs can wear down, become bent, or break, putting the stone at risk of falling out. Re-tipping strengthens these prongs and prevents further damage.

  • The Process

    • The jeweller adds metal to the prongs to restore their strength and shape, then polishes the ring for a like-new finish.
  • Considerations

    It’s important to have your jewellery checked regularly to ensure prongs are intact, especially for valuable or sentimental pieces.

4. Cleaning, Polishing, and Rhodium Plating

This service revitalizes your jewellery by removing scratches, restoring shine, and applying a protective rhodium plating (especially for white gold jewellery).

ring polishing
  • When to Use

    Over time, jewellery loses its luster due to wear and tear. Regular cleaning and polishing help maintain the piece’s appearance.

  • The process

    • Cleaning removes dirt and grime using professional ultrasonic cleaners.
    • Polishing smooths out minor scratches and dullness.
    • Rhodium Plating adds a fresh coat of rhodium, giving white gold a bright, reflective finish and protecting it from further damage.
  • Considerations

    White gold jewellery should be rhodium plated periodically to maintain its brilliant white finish. Be cautious not to over-polish softer metals like silver.

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5. Pearl Restringing

Restringing involves replacing the worn thread that holds pearls together in necklaces or bracelets.

Pearl Restringing
  • When to Use

    If the string has stretched, frayed, or broken, it's essential to have your pearls restrung to avoid losing them.

  • The process

    • The jeweller removes the old string, rethreads the pearls onto new, high-quality silk or nylon string, and ties knots between each pearl to prevent loss.
  • Pearls should be restrung regularly, especially if worn frequently, as their delicate nature requires proper care to maintain their beauty and durability.

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6. Laser and Hand Engraving

Engraving adds personalized text or designs to a piece of jewellery. Laser engraving is precise, while hand engraving offers a more traditional, artisanal touch.

Laser Engraving Machine
  • When to Use

    If you want to add initials, dates, or personal messages to your jewellery, engraving is the perfect way to personalize a special piece.

  • The process

    • Laser Engraving: Uses modern technology for precise, clean lines, ideal for more intricate designs or delicate pieces.
    • Hand Engraving: Requires a skilled artisan to carve the design by hand, providing a unique and personal touch.
  • Be sure to choose the right engraving method for your jewellery, as hand engraving may be better suited for antique or heirloom pieces.

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Why Choose Diamovida for Your Jewellery Repairs?

Choosing a professional and trusted jeweller is crucial when it comes to repairing sentimental or valuable pieces. At Diamovida, we pride ourselves on offering top-tier repair services backed by years of experience. Our Calgary-based jewellers ensure that every piece is handled with the utmost care and expertise. From ring resizing and stone setting to engraving and pearl restringing, we provide a full range of professional jewellery repair services tailored to your needs. You can trust us to restore and maintain your jewellery’s beauty and integrity.